Customer Apology and Compensation Follow-up – English for UX Designer – Easy Level

Olivia calls David to apologize for a mistake. She offers compensation. They discuss the UX design work progress.

🎧 Customer Apology and Compensation Follow-up
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Vocabulary:

Apologize: to say sorry for a mistake

Compensation: something given to make up for a problem

Design: a plan or drawing for something

Feedback: opinions about work to help improve it

Discount: a reduction in price


Practice more with this lesson:


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