Closing a Conversation After a Service Failure – English for UX Designer – Medium Level

Michael is a UX designer. He talks with Laura about a problem. They discuss how to fix it and end the talk politely.

🎧 Closing a Conversation After a Service Failure
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Vocabulary:

Problem: A situation that needs to be fixed.

Update: A new version that improves something.

Fix: To repair or solve an issue.

Feedback: Information about how well something works.

Support: Help given to someone.


Practice more with this lesson:


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