Vocabulary Flashcards and Quiz of Finding the Root Cause of a Service Problem – English for UI Designer – Medium Level

Root cause
The main reason for a problem.
Service failure
When a service does not work well.
Cultural differences
Variations in customs and ideas between groups.
Feedback
Information about how well something works.
Survey
A set of questions to gather information.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Root cause
Service failure
Cultural differences
Feedback
Survey
A set of questions to gather information.
The main reason for a problem.
Information about how well something works.
When a service does not work well.
Variations in customs and ideas between groups.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Root cause” mean?
4. What does “Service failure” mean?
5. What does “Cultural differences” mean?
6. What does “Feedback” mean?
7. What does “Survey” mean?

Practice more with this lesson:


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