Mia, a UI designer, faces a service failure. She must call clients and set priorities. The dialogue shows how she handles the problem calmly.
Vocabulary:
Priority: Something that is more important than other things.
Service: Work done to help someone or a system that helps users.
Failure: When something does not work as it should.
Client: A person or company who uses services or products.
Communication: The act of sharing information or ideas.
Practice more with this lesson:

