Handling Complaints from a VIP Customer – English for UI Designer – Easy Level

Sophia, a UI designer, talks with Daniel, a VIP customer. Daniel has some complaints about the app design. They try to find the root cause of the problems.

🎧 Handling Complaints from a VIP Customer
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Vocabulary:

Complaint: A statement about something wrong or bad.

Root cause: The main reason for a problem.

Button: A small part of a screen you press.

Text: Words shown on a screen or paper.

Slow: Taking a long time to do something.


Practice more with this lesson:


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