Olivia is a UI designer. She receives negative feedback from a client. She talks to Daniel about how to handle the complaint.
Vocabulary:
Feedback: Information about how good or bad something is.
Design: A plan or drawing for how something looks.
Client: A person who buys services or products.
Manager: A person in charge of a team or project.
Escalate: To raise a problem to a higher level for help.
Practice more with this lesson:
