Jessica and Kevin talk about a delayed UI design project. Jessica writes emails to follow up and escalate the issue. They discuss how to keep the tone professional and clear.
Vocabulary:
Escalate: To raise a problem to a higher level for attention
Follow-up: An action taken to check on progress or results
Deadline: The date by which something must be finished
Professional: Showing skill and polite behavior at work
Impact: The effect or influence of one thing on another
Practice more with this lesson:
