Mark, a UI designer, faces a system outage. He writes emails to report the problem. He escalates the issue to get help fast.
Vocabulary:
Escalate: To make a problem more serious or urgent.
Outage: A time when a system is not working.
Follow-up: An action done after an earlier one.
Deadline: The time by which work must be finished.
Urgent: Needing quick action or attention.
Practice more with this lesson:
