English Lessons

Vocabulary Flashcards and Quiz of Closing a Technical Support Call After a Service Failure – English for Translator – Advanced Level

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by

Michael Carter
in
Apologize
to say sorry for a mistake
Frustration
feeling upset because of problems
Patience
ability to wait calmly
Refund
money given back for a problem
Improve
to make something better

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Frustration
Patience
Refund
Improve
ability to wait calmly
to say sorry for a mistake
to make something better
money given back for a problem
feeling upset because of problems

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Frustration” mean?
5. What does “Patience” mean?
6. What does “Refund” mean?
7. What does “Improve” mean?

Practice more with this lesson:


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