Sophia and Michael discuss how to write emails to a difficult client. They focus on setting clear priorities. This helps to manage the client’s needs well.
Vocabulary:
Priority: Something that is more important than other things
Demanding: Asking for a lot of attention or effort
Urgent: Needing quick action or attention
Draft: A first version of a piece of writing
Polite: Showing good manners and respect
Practice more with this lesson:
