Sophia and Kevin discuss how to manage phone calls when there are many requests but limited time. They talk about which calls to take first. They try to find the best way to organize their work.
Vocabulary:
Priority: Something that is more important than other things
Deadline: The time by which something must be done
Schedule: To plan a time for something to happen
Urgent: Needing quick action or attention
Resource: Something useful that can be used to help
Practice more with this lesson:
