Emma is translating for James during a contract negotiation. They need more information from the VIP customer. The conversation is polite and professional.
Vocabulary:
Contract: A legal agreement between two parties.
Penalties: Punishments for not following rules.
Warranty: A promise to fix or replace something.
Negotiation: Discussion to reach an agreement.
Cancellation: Stopping something before it happens.
Practice more with this lesson:
