Jessica and John discuss a complaint about a translation error. They try to find the real cause of the problem. This helps them explain the issue clearly.
Vocabulary:
Complaint: A statement that something is wrong or not satisfactory.
Root cause: The main reason why a problem happens.
Complex: Something that is not simple or is difficult to understand.
Explain: To make something clear or easy to understand.
Translation: The process of changing words from one language to another.
Practice more with this lesson:
