Vocabulary Flashcards and Quiz of Handling Emergencies with a Difficult Client – English for Tour Guide – Advanced Level

Emergency
A sudden serious problem needing quick action
Root cause
The main reason for a problem
Frustrating
Causing annoyance or upset
Mechanic
A person who repairs machines
Calm
Not worried or upset

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Emergency
Root cause
Frustrating
Mechanic
Calm
The main reason for a problem
A person who repairs machines
Not worried or upset
Causing annoyance or upset
A sudden serious problem needing quick action

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Emergency” mean?
4. What does “Root cause” mean?
5. What does “Frustrating” mean?
6. What does “Mechanic” mean?
7. What does “Calm” mean?

Practice more with this lesson: