English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints with a VIP Customer โ€“ English for Tour Guide โ€“ Easy Level

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by

Michael Carter
in
Complaint
A statement about something wrong or bad.
Delay
When something happens later than planned.
Driver
A person who drives a vehicle.
Feedback
Information about how good or bad something is.
Service
Work done to help people.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delay
Driver
Feedback
Service
When something happens later than planned.
Information about how good or bad something is.
A person who drives a vehicle.
Work done to help people.
A statement about something wrong or bad.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œDelayโ€ mean?
5. What does โ€œDriverโ€ mean?
6. What does โ€œFeedbackโ€ mean?
7. What does โ€œServiceโ€ mean?

Practice more with this lesson:


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