Vocabulary Flashcards and Quiz of Handling Complaints During Peak Hours – English for Tour Guide – Medium Level

Complaint
A statement that something is wrong or bad
Schedule
A plan of times for events
Manager
A person in charge of workers
Peak
The busiest or highest point
Visitor
A person who goes to a place

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Schedule
Manager
Peak
Visitor
A plan of times for events
A statement that something is wrong or bad
A person in charge of workers
The busiest or highest point
A person who goes to a place

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Schedule” mean?
5. What does “Manager” mean?
6. What does “Peak” mean?
7. What does “Visitor” mean?

Practice more with this lesson: