Vocabulary Flashcards and Quiz of Handling Complaints and Objections in Urgent Tour Requests โ€“ English for Tour Guide โ€“ Advanced Level

Urgent
Needing quick action or attention
Request
Asking for something politely or formally
Schedule
A plan of events or appointments
Exception
A case that does not follow a rule
Booking
An arrangement to reserve a service or place

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Urgent
Request
Schedule
Exception
Booking
Asking for something politely or formally
Needing quick action or attention
An arrangement to reserve a service or place
A plan of events or appointments
A case that does not follow a rule

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œUrgentโ€ mean?
4. What does โ€œRequestโ€ mean?
5. What does โ€œScheduleโ€ mean?
6. What does โ€œExceptionโ€ mean?
7. What does โ€œBookingโ€ mean?

Practice more with this lesson:


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