Vocabulary Flashcards and Quiz of Confirming Next Steps After a Service Problem – English for Tour Guide – Medium Level

Contract
A written agreement between two parties.
Refund
Money returned to a customer for a problem.
Discount
A reduction in the price of something.
Issue
A problem or concern that needs attention.
Draft
A first version of a document or plan.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Contract
Refund
Discount
Issue
Draft
Money returned to a customer for a problem.
A first version of a document or plan.
A written agreement between two parties.
A reduction in the price of something.
A problem or concern that needs attention.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Contract” mean?
4. What does “Refund” mean?
5. What does “Discount” mean?
6. What does “Issue” mean?
7. What does “Draft” mean?

Practice more with this lesson: