Vocabulary Flashcards and Quiz of Closing a Conversation and Following Up on Tour Work – English for Tour Guide – Advanced Level

Feedback
Information about reactions to a product or service.
Itinerary
A planned route or schedule of a trip.
Reservation
An arrangement to have something held for use later.
Confirm
To make sure or verify something is true.
Complaint
A statement expressing dissatisfaction or annoyance.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Feedback
Itinerary
Reservation
Confirm
Complaint
Information about reactions to a product or service.
To make sure or verify something is true.
A statement expressing dissatisfaction or annoyance.
A planned route or schedule of a trip.
An arrangement to have something held for use later.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Feedback” mean?
4. What does “Itinerary” mean?
5. What does “Reservation” mean?
6. What does “Confirm” mean?
7. What does “Complaint” mean?

Practice more with this lesson: