John is a tour guide who also helps with technical support. He manages a problem while leading a group. He needs to escalate the issue quickly.
Vocabulary:
Projector: A device that shows images on a screen
Escalate: To raise a problem to a higher level for help
Technical: Related to technology or machines
Multitasking: Doing many tasks at the same time
Cables: Wires that connect electronic devices
Practice more with this lesson:
