Jessica and Robert talk about a problem on a tour. Jessica wants to make sure Robert feels heard and ends the talk politely.
Vocabulary:
Feedback: Information about how good or bad something is.
Disappointing: Not as good as expected or wanted.
Concern: A worry or something important to someone.
Improve: To make something better.
Polite: Showing good manners and respect to others.
Practice more with this lesson:
