Vocabulary Flashcards and Quiz of Handling Customer Inquiries During a System Outage - English for Therapist - Medium Level

Outage

A time when a system is not working.

Appointments

Scheduled meetings with customers or clients.

Billing

The process of sending bills or invoices.

Update

To give new information about a situation.

Teamwork

Working together with others to do a job.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Outage

Appointments

Billing

Update

Teamwork

A time when a system is not working.

The process of sending bills or invoices.

To give new information about a situation.

Scheduled meetings with customers or clients.

Working together with others to do a job.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Outage” mean?

4. What does “Appointments” mean?

5. What does “Billing” mean?

6. What does “Update” mean?

7. What does “Teamwork” mean?

Vocabulary Flashcards and Quiz of Handling Customer Inquiries During a System Outage – English for Therapist – Medium Level