Vocabulary Flashcards and Quiz of Handling Customer Inquiries During a System Outage – English for Therapist – Medium Level

Outage
A time when a system is not working.
Appointments
Scheduled meetings with customers or clients.
Billing
The process of sending bills or invoices.
Update
To give new information about a situation.
Teamwork
Working together with others to do a job.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Outage
Appointments
Billing
Update
Teamwork
A time when a system is not working.
Working together with others to do a job.
The process of sending bills or invoices.
Scheduled meetings with customers or clients.
To give new information about a situation.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Outage” mean?
4. What does “Appointments” mean?
5. What does “Billing” mean?
6. What does “Update” mean?
7. What does “Teamwork” mean?

Practice more with this lesson:


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