Vocabulary Flashcards and Quiz of Handling Complaints During Peak Hours โ€“ English for Therapist โ€“ Advanced Level

Complaint
A statement that something is wrong or not good.
Appointment
A scheduled time to meet or do something.
Busy
Having many things to do or many people around.
Solution
A way to fix a problem.
Reserve
To keep something for a particular person or time.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Appointment
Busy
Solution
Reserve
A way to fix a problem.
A statement that something is wrong or not good.
Having many things to do or many people around.
To keep something for a particular person or time.
A scheduled time to meet or do something.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œAppointmentโ€ mean?
5. What does โ€œBusyโ€ mean?
6. What does โ€œSolutionโ€ mean?
7. What does โ€œReserveโ€ mean?

Practice more with this lesson:


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