Vocabulary Flashcards and Quiz of Handling Complaints During Peak Hours – English for Therapist – Advanced Level

Complaint
A statement that something is wrong or not good.
Appointment
A scheduled time to meet or do something.
Busy
Having many things to do or many people around.
Solution
A way to fix a problem.
Reserve
To keep something for a particular person or time.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Appointment
Busy
Solution
Reserve
A way to fix a problem.
A statement that something is wrong or not good.
Having many things to do or many people around.
A scheduled time to meet or do something.
To keep something for a particular person or time.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Appointment” mean?
5. What does “Busy” mean?
6. What does “Solution” mean?
7. What does “Reserve” mean?

Practice more with this lesson: