English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints During a System Outage โ€“ English for Therapist โ€“ Easy Level

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by

Michael Carter
in
Complaint
A statement about something wrong or bad.
Document
To write down important information.
Outage
A time when a system is not working.
Apologize
To say sorry for a mistake.
Calm
To make someone feel less upset.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Document
Outage
Apologize
Calm
To write down important information.
To say sorry for a mistake.
To make someone feel less upset.
A time when a system is not working.
A statement about something wrong or bad.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œDocumentโ€ mean?
5. What does โ€œOutageโ€ mean?
6. What does โ€œApologizeโ€ mean?
7. What does โ€œCalmโ€ mean?

Practice more with this lesson:


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