Vocabulary Flashcards and Quiz of Handling Complaints During a System Outage – English for Therapist – Easy Level

Complaint
A statement about something wrong or bad.
Document
To write down important information.
Outage
A time when a system is not working.
Apologize
To say sorry for a mistake.
Calm
To make someone feel less upset.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Document
Outage
Apologize
Calm
A statement about something wrong or bad.
To make someone feel less upset.
To say sorry for a mistake.
To write down important information.
A time when a system is not working.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Document” mean?
5. What does “Outage” mean?
6. What does “Apologize” mean?
7. What does “Calm” mean?

Practice more with this lesson:


Your Adblocker is also blocking Videos and Tests on this website.

Please turn off the Adblocker. Thank you.