Vocabulary Flashcards and Quiz of Feedback and Next Steps After a Service Problem – English for Therapist – Easy Level

Problem
A situation that is not good or causes trouble.
Sorry
Feeling bad about something wrong or hurtful.
Help
To make something easier or better for someone.
Plan
A set of actions to do something.
Call
To speak to someone on the phone.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Problem
Sorry
Help
Plan
Call
A set of actions to do something.
Feeling bad about something wrong or hurtful.
To make something easier or better for someone.
A situation that is not good or causes trouble.
To speak to someone on the phone.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Problem” mean?
4. What does “Sorry” mean?
5. What does “Help” mean?
6. What does “Plan” mean?
7. What does “Call” mean?

Practice more with this lesson: