Handling Complaints by Setting Priorities – English for Therapist – Medium Level

Michael is a therapist. Olivia is his client. They talk about her problems and how to solve them step by step.

🎧 Handling Complaints by Setting Priorities
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Vocabulary:

Stress: A feeling of worry or pressure.

Priority: Something important that needs attention first.

Anger: A strong feeling of being upset or mad.

Break: A short rest from work or activity.

Plan: A set of steps to do something.


Practice more with this lesson:


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