Apologizing and Offering Compensation After a Service Failure – English for Therapist – Easy Level

Mark is a therapist. He talks to Sarah about a problem with her last session. He apologizes and offers a free session.

🎧 Apologizing and Offering Compensation After a Service Failure
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Vocabulary:

Apologize: To say sorry for a mistake.

Compensation: Something given to make up for a problem.

Session: A meeting for a specific purpose.

Patient: A person receiving medical or therapy help.

Schedule: A plan of times for events or work.


Practice more with this lesson:


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