English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints with a VIP Customer – English for Teacher – Easy Level

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by

Michael Carter
in
Complaint
A statement that something is wrong
Reassure
To make someone feel better
Client
A person who uses a service
Lesson
A period of learning
Plan
A set of actions to do

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Reassure
Client
Lesson
Plan
To make someone feel better
A statement that something is wrong
A period of learning
A set of actions to do
A person who uses a service

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Reassure” mean?
5. What does “Client” mean?
6. What does “Lesson” mean?
7. What does “Plan” mean?

Practice more with this lesson: