Vocabulary Flashcards and Quiz of Handling Complaints During Busy Hours – English for Teacher – Easy Level

Complaint
A statement that something is wrong or bad.
Polite
Showing good manners and respect to others.
Busy
Having a lot of work or activity.
Understand
To know the meaning or reason for something.
Email
A way to send messages using the internet.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Polite
Busy
Understand
Email
Having a lot of work or activity.
To know the meaning or reason for something.
Showing good manners and respect to others.
A statement that something is wrong or bad.
A way to send messages using the internet.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Polite” mean?
5. What does “Busy” mean?
6. What does “Understand” mean?
7. What does “Email” mean?

Practice more with this lesson: