Sales Discussion: Apologizing and Offering Compensation After Negative Feedback – English for Teacher – Advanced Level

Michael and Jessica talk about a complaint from a teacher. They discuss how to apologize and offer compensation. They want to keep the teacher happy.

🎧 Sales Discussion: Apologizing and Offering Compensation After Negative Feedback
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Vocabulary:

Apologize: To say sorry for a mistake or problem.

Compensation: Something given to make up for a problem.

Feedback: Information about how good or bad something is.

Sincere: Genuine and honest.

Offer: To present something for acceptance or rejection.


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