John, a teacher, talks to Emily about a system outage. Emily is upset because she cannot access the online class. John tries to calm her and explain the situation.
Vocabulary:
Outage: A time when a system is not working.
Frustrated: Feeling upset because things do not work.
Technicians: People who fix technical problems.
Deadline: The last day to finish work.
Reassure: To make someone feel less worried.
Practice more with this lesson:
