Vocabulary Flashcards and Quiz of Training New Staff on Escalation and Follow-Up - English for Taxi Driver - Medium Level

Escalate

To send a problem to a higher level for help.

Follow up

To check again to make sure something is done.

Issue

A problem or concern that needs attention.

Manager

A person in charge who helps solve problems.

Communication

The act of sharing information clearly.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Escalate

Follow up

Issue

Manager

Communication

A person in charge who helps solve problems.

To send a problem to a higher level for help.

To check again to make sure something is done.

A problem or concern that needs attention.

The act of sharing information clearly.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Escalate” mean?

4. What does “Follow up” mean?

5. What does “Issue” mean?

6. What does “Manager” mean?

7. What does “Communication” mean?

Vocabulary Flashcards and Quiz of Training New Staff on Escalation and Follow-Up – English for Taxi Driver – Medium Level