Vocabulary Flashcards and Quiz of Feedback Session with a Difficult Client – English for Taxi Driver – Advanced Level

Frustration
Feeling upset because things are not going well.
Complaint
A statement that something is wrong or bad.
Polite
Showing good manners and respect to others.
Improve
To make something better.
Feedback
Information about how well someone did something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Frustration
Complaint
Polite
Improve
Feedback
Feeling upset because things are not going well.
To make something better.
Information about how well someone did something.
A statement that something is wrong or bad.
Showing good manners and respect to others.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Frustration” mean?
4. What does “Complaint” mean?
5. What does “Polite” mean?
6. What does “Improve” mean?
7. What does “Feedback” mean?

Practice more with this lesson: