Jessica and Robert discuss giving feedback while working busy taxi shifts. They talk about checking details quickly during peak hours. The talk helps improve their work and customer service.
Vocabulary:
Peak hours: The busiest time of the day for work.
Feedback: Information about how well you are doing.
Clarify: To make something clear or easy to understand.
Notes: Short written reminders or information.
Service: Helping or doing work for others.
Practice more with this lesson:
