English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints with a Difficult Client โ€“ English for Supply Chain Manager โ€“ Advanced Level

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by

Michael Carter
in
Complaint
A statement that something is wrong.
Delivery
The act of bringing goods to a place.
Quality
How good or bad something is.
Summarize
To give the main points briefly.
Solution
A way to fix a problem.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delivery
Quality
Summarize
Solution
A way to fix a problem.
The act of bringing goods to a place.
A statement that something is wrong.
To give the main points briefly.
How good or bad something is.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œDeliveryโ€ mean?
5. What does โ€œQualityโ€ mean?
6. What does โ€œSummarizeโ€ mean?
7. What does โ€œSolutionโ€ mean?

Practice more with this lesson:


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