English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints During Peak Hours โ€“ English for Supply Chain Manager โ€“ Easy Level

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by

Michael Carter
in
Complaint
A statement that something is wrong.
Escalate
To raise a problem to a higher level.
Peak hours
Times when business is very busy.
Delivery
The act of bringing goods to a place.
Resources
Materials or help needed to do a job.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Escalate
Peak hours
Delivery
Resources
Materials or help needed to do a job.
To raise a problem to a higher level.
The act of bringing goods to a place.
Times when business is very busy.
A statement that something is wrong.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œEscalateโ€ mean?
5. What does โ€œPeak hoursโ€ mean?
6. What does โ€œDeliveryโ€ mean?
7. What does โ€œResourcesโ€ mean?

Practice more with this lesson:


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