Vocabulary Flashcards and Quiz of Handling Complaints During Peak Hours – English for Supply Chain Manager – Easy Level

Complaint
A statement that something is wrong.
Escalate
To raise a problem to a higher level.
Peak hours
Times when business is very busy.
Delivery
The act of bringing goods to a place.
Resources
Materials or help needed to do a job.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Escalate
Peak hours
Delivery
Resources
Materials or help needed to do a job.
The act of bringing goods to a place.
A statement that something is wrong.
To raise a problem to a higher level.
Times when business is very busy.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Escalate” mean?
5. What does “Peak hours” mean?
6. What does “Delivery” mean?
7. What does “Resources” mean?

Practice more with this lesson: