Anna and James discuss a problem in their supply chain. They try to fix a misunderstanding. They decide to escalate the issue to find a solution.
Vocabulary:
Escalate: To raise an issue to higher authority
Supplier: A person or company that provides goods
Shipment: Goods sent from one place to another
Misunderstanding: A failure to understand something correctly
Teamwork: Working together to achieve a goal
Practice more with this lesson:

