Linda, a supply chain manager, informs William about a recent service failure. She explains the problem and the steps being taken to fix it. William asks questions to understand the situation better.
Vocabulary:
Failure: A problem that stops something from working
Glitch: A small problem in a system or machine
Processing: The action of handling or completing tasks
Backup: A plan or system used if the main one fails
Delay: When something happens later than expected
Practice more with this lesson:
