Supply Chain Manager Handling Customer Escalation – English for Supply Chain Manager – Advanced Level

Mia is a supply chain manager. She talks with John about a customer’s urgent issue. They work with different teams to solve the problem quickly.

🎧 Supply Chain Manager Handling Customer Escalation
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Vocabulary:

Escalate: To raise a problem to higher authority

Logistics: The process of planning and moving goods

Prioritize: To arrange tasks by importance

Warehouse: A place where goods are stored

Replacement: Something that takes the place of another


Practice more with this lesson:


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