Reassuring the Client After a Service Failure – English for Supply Chain Manager – Easy Level

Emma and Kevin talk about a problem with a delivery. Kevin is worried about the client. Emma tries to calm him down and plan the next steps.

🎧 Reassuring the Client After a Service Failure
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Vocabulary:

Delivery: The act of bringing goods to a place

Client: A person or company who buys services

Delay: When something happens later than planned

Discount: A reduction in price

Presentation: A talk to explain or show something


Practice more with this lesson:


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