Mia and William talk about a recent service failure. They discuss the problem and the steps to fix it. They want to keep the project on track.
Vocabulary:
Supplier: A company that provides goods or services.
Shipment: Goods that are sent from one place to another.
Delay: A situation when something happens later than planned.
Update: New information about a situation or project.
Timeline: A schedule of when tasks should be done.
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