Making a Phone Call After a Service Problem – English for Supply Chain Manager – Easy Level

Kevin calls Emma to talk about a delivery problem. He explains what went wrong. They discuss how to fix it.

🎧 Making a Phone Call After a Service Problem
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Vocabulary:

Shipment: A group of goods sent to a customer.

Delay: When something happens later than planned.

Warehouse: A building where goods are stored.

Customer: A person who buys goods or services.

Delivery: The act of bringing goods to a place.


Practice more with this lesson:


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