Mark is a supply chain manager. He talks with Laura about a VIP customer problem. They plan to give feedback and solve the issue quickly.
Vocabulary:
Escalate: To raise a problem to a higher level for help.
Vip: A very important person.
Logistics: The process of organizing delivery and transport.
Feedback: Information about how well something is done.
Delivery: The act of bringing goods to a place.
Practice more with this lesson:
