Mark and Anna discuss a recent service failure. They want to find the best way to fix the problem. They plan the next steps carefully.
Vocabulary:
Shipment: Goods sent from one place to another
Supplier: A company that provides goods or services
Delay: A period of time by which something is late
Backup: An extra option used if the main one fails
Contract: A legal agreement between two parties
Practice more with this lesson:
