English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints with Limited Resources – English for Store Clerk – Advanced Level

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by

Michael Carter
in
Complaint
A statement that something is wrong.
Resource
Something available to help.
Document
To write down information.
Replacement
Something that takes the place of another.
Patience
The ability to wait calmly.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Resource
Document
Replacement
Patience
A statement that something is wrong.
Something that takes the place of another.
The ability to wait calmly.
To write down information.
Something available to help.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Resource” mean?
5. What does “Document” mean?
6. What does “Replacement” mean?
7. What does “Patience” mean?

Practice more with this lesson: