Vocabulary Flashcards and Quiz of Handling Complaints with a Difficult Client - English for Store Clerk - Easy Level

Complaint

A statement that something is wrong.

Root cause

The main reason for a problem.

Charge

To put power into a battery.

Manager

A person who is in charge.

Problem

Something that is not working well.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Complaint

Root cause

Charge

Manager

Problem

A statement that something is wrong.

Something that is not working well.

The main reason for a problem.

A person who is in charge.

To put power into a battery.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?

4. What does “Root cause” mean?

5. What does “Charge” mean?

6. What does “Manager” mean?

7. What does “Problem” mean?

Vocabulary Flashcards and Quiz of Handling Complaints with a Difficult Client – English for Store Clerk – Easy Level