English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints During Peak Hours – English for Store Clerk – Advanced Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not satisfactory
Delay
A period of time by which something is late
Update
New information about a situation
Frustration
A feeling of being upset because of problems
Patience
The ability to wait calmly without getting angry

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delay
Update
Frustration
Patience
New information about a situation
A statement that something is wrong or not satisfactory
The ability to wait calmly without getting angry
A feeling of being upset because of problems
A period of time by which something is late

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Delay” mean?
5. What does “Update” mean?
6. What does “Frustration” mean?
7. What does “Patience” mean?

Practice more with this lesson: