English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints During Peak Hours โ€“ English for Store Clerk โ€“ Advanced Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not satisfactory
Delay
A period of time by which something is late
Update
New information about a situation
Frustration
A feeling of being upset because of problems
Patience
The ability to wait calmly without getting angry

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delay
Update
Frustration
Patience
A period of time by which something is late
A statement that something is wrong or not satisfactory
The ability to wait calmly without getting angry
A feeling of being upset because of problems
New information about a situation

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œDelayโ€ mean?
5. What does โ€œUpdateโ€ mean?
6. What does โ€œFrustrationโ€ mean?
7. What does โ€œPatienceโ€ mean?

Practice more with this lesson:


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