Vocabulary Flashcards and Quiz of Feedback and Task Delegation After Service Failure – English for Store Clerk – Medium Level

Delivery
The act of bringing goods to a place
Schedule
A plan of when things will happen
Apologize
To say sorry for a mistake
Manager
A person who is in charge
Report
A written or spoken description of events

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Delivery
Schedule
Apologize
Manager
Report
To say sorry for a mistake
A plan of when things will happen
The act of bringing goods to a place
A written or spoken description of events
A person who is in charge

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Delivery” mean?
4. What does “Schedule” mean?
5. What does “Apologize” mean?
6. What does “Manager” mean?
7. What does “Report” mean?

Practice more with this lesson: