Vocabulary Flashcards and Quiz of Escalating a Customer Issue During a Meeting – English for Store Clerk – Advanced Level

Escalate
to make a problem more serious or urgent
Delayed
happening later than expected
Urgent
very important and needing quick action
Status
the current situation or condition
Manager
a person who is in charge of workers or a business

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Escalate
Delayed
Urgent
Status
Manager
the current situation or condition
very important and needing quick action
a person who is in charge of workers or a business
to make a problem more serious or urgent
happening later than expected

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Escalate” mean?
4. What does “Delayed” mean?
5. What does “Urgent” mean?
6. What does “Status” mean?
7. What does “Manager” mean?

Practice more with this lesson: