English Lessons

Vocabulary Flashcards and Quiz of Escalating a Customer Complaint in a Store – English for Store Clerk – Medium Level

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by

Michael Carter
in
Complaint
A statement that something is wrong.
Warranty
A promise to fix or replace a product.
Manager
A person in charge of a store or team.
Replace
To give a new item instead of a broken one.
Complex
Not simple or easy to understand.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Warranty
Manager
Replace
Complex
Not simple or easy to understand.
A promise to fix or replace a product.
A person in charge of a store or team.
A statement that something is wrong.
To give a new item instead of a broken one.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Warranty” mean?
5. What does “Manager” mean?
6. What does “Replace” mean?
7. What does “Complex” mean?

Practice more with this lesson: