Vocabulary Flashcards and Quiz of Escalating a Customer Complaint in a Store โ€“ English for Store Clerk โ€“ Medium Level

Complaint
A statement that something is wrong.
Warranty
A promise to fix or replace a product.
Manager
A person in charge of a store or team.
Replace
To give a new item instead of a broken one.
Complex
Not simple or easy to understand.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Warranty
Manager
Replace
Complex
A promise to fix or replace a product.
Not simple or easy to understand.
A person in charge of a store or team.
A statement that something is wrong.
To give a new item instead of a broken one.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œWarrantyโ€ mean?
5. What does โ€œManagerโ€ mean?
6. What does โ€œReplaceโ€ mean?
7. What does โ€œComplexโ€ mean?

Practice more with this lesson:


Your Adblocker is also blocking Videos and Tests on this website.

Please turn off the Adblocker. Thank you.